Welcome to BLACK EAGLE BOOKS. This Shipping Policy explains how orders placed through www.blackeaglebooks.org are processed, shipped, and delivered.
We currently provide shipping only within India. At this time, we do not offer product shipping to the United States or other international destinations.
We work with trusted third-party courier partners — including India Post and other reliable logistics providers — to ensure safe and timely delivery across India.
1. Order Processing Time
- Orders are typically processed within 1–3 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays may be processed on the next working day.
- Bulk, customized, or special publication orders may require additional processing time.
2. Shipping Locations
We currently ship only to addresses within India.
We do not currently ship to:
- United States
- Other international countries
3. Estimated Delivery Time (India Only)
Delivery timelines are estimates and may vary by location.
- Metro Cities: 3–7 business days
- Other Cities / Towns: 5–10 business days
- Remote Areas: Depending on courier availability
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout or shared before payment confirmation.
- Free shipping promotions may be offered on selected products or order values.
5. Order Tracking
Where tracking is available, shipment details or tracking numbers will be shared via:
- SMS / Phone communication
6. Delivery Delays
While we strive for timely delivery, delays may occur due to:
- Weather conditions
- Courier disruptions
- Public holidays
- Remote delivery locations
- Incorrect address details
- Unforeseen operational issues
7. Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping information.
If incorrect or incomplete details are submitted:
- Delivery may be delayed
- Re-shipping charges may apply
- Orders may be returned undelivered
8. Damaged Package / Missing Items
If your order arrives damaged or incomplete:
- Contact us within 48 hours of delivery
- Share photos of package/product if possible
- We will review and assist with replacement or resolution where applicable
9. Returned / Undeliverable Orders
If an order is returned due to:
- Wrong address
- Delivery failure after repeated attempts
- Refusal to accept parcel
We may contact you regarding re-delivery charges or refund eligibility after deducting shipping costs.
10. Digital Products / Services
For any downloadable books, digital resources, or online services, physical shipping does not apply. Delivery will be made electronically where available.
11. Contact Us
BLACK EAGLE BOOKS
Website: www.blackeaglebooks.org
Email: info@blackeaglebooks.org
WhatsApp (USA): +1 614 602 7021
Cell (India): +91 9438504103
Locations:
- Dublin
- Bhubaneswar
BLACK EAGLE BOOKS INTELLECT CENTER:
BLACK EAGLE BOOKS INTELLECT CENTER
Plot No. 1294(P), CRP Square, Bhubaneswar – 751012